Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and shipping address when you create an account or place an order
- Payment information (processed securely through our payment partners)
- Communication preferences and feedback you share with us
- Usage data including pages visited, products viewed, and browsing behavior on our website
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Send order confirmations, updates, and delivery notifications
- Provide customer support and respond to your inquiries
- Improve our website, products, and services
- Send promotional communications (with your consent)
- Prevent fraud and ensure the security of our platform
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Delivery partners to fulfill your orders
- Payment processors to handle transactions securely
- Analytics providers to help us improve our services
- Law enforcement when required by law
4. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access and update your personal information
- Opt-out of marketing communications
- Request deletion of your account and data
- Withdraw consent for data processing
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: vanika.plants@gmail.com
- Phone: +91 9407370007
- Address: 1627/18, near Sugni Devi Girls College, Teen Puliya, Nanda Nagar, Indore, MP 452011